Terms of service

Hobby Culture Terms of Service
Last updated: May 5, 2026

1. Overview
These Terms of Service govern access to and use of the Hobby Culture website, including any information, products, services, features, and tools made available through the site. By visiting the website, placing an order, or using any part of the site, you agree to be bound by these Terms of Service and any other policies referenced on the website, including the Privacy Policy, Shipping Policy, and Return or Warranty Policy.

2. Eligibility and Acceptance
By using this website, you confirm that you are at least 18 years old, or that you are using the site with the involvement and consent of a parent or legal guardian. If you do not agree to these Terms of Service, you should not use this website or place an order.

3. Online Store Terms
Products listed on the website are offered subject to availability and acceptance of the order. We reserve the right to refuse, limit, cancel, or reject any order at our discretion, including where pricing, stock, billing, fraud screening, or shipping issues arise.

You agree not to use the website for any unlawful purpose, to submit false or misleading information, or to interfere with the operation or security of the website. You may not attempt to upload malicious code, bypass security measures, scrape content, or misuse the store platform.

4. Product Information and Pricing
We aim to keep product descriptions, specifications, compatibility notes, pricing, and availability information accurate and current, but errors may occasionally occur. We reserve the right to correct errors, update information, and change product details or prices without prior notice.

Product images are for illustration purposes only and actual packaging, colour, accessories, or specifications may vary slightly depending on the manufacturer. You should review the product description carefully and contact us before purchase if compatibility with your sim racing setup is uncertain.

5. Orders and Payment
An order placed on the website is a request to purchase and does not create a binding contract until the order is accepted and confirmed by Hobby Culture. We may review orders for payment verification, fraud prevention, or stock availability before confirming them.

You must provide current, complete, and accurate billing, shipping, and contact information. We may cancel or hold orders where billing information is incomplete, payment cannot be authorized, or order activity appears suspicious or inconsistent with normal consumer purchases.

6. Shipping and Delivery
Delivery timelines are estimates only and may be affected by courier operations, customs processes, address errors, weather, or other factors outside our control. Shipping conditions, delivery estimates, and any applicable shipping charges will be shown at checkout or in our Shipping Policy.

You are responsible for ensuring that the shipping address and contact details provided are correct at the time of order. Additional charges may apply for failed delivery attempts, address correction, redelivery, customs duties, taxes, or special handling where applicable.

7. Returns, Refunds, and Warranty
Returns, refunds, exchanges, and warranty claims are subject to the applicable Return Policy and Warranty Policy published on the website. Please review those policies carefully before making a purchase.

Unless otherwise required by law or expressly stated in a separate policy, products that have been used, installed incorrectly, physically damaged, modified, or returned incomplete may be refused for return or may not qualify for warranty coverage. Warranty coverage generally applies to manufacturing defects and does not cover misuse, wear and tear, accidental damage, or compatibility mistakes made after purchase.

8. Compatibility and Technical Advice
We may provide general guidance on compatibility, setup, or product selection based on the information you provide. That guidance is for convenience only and does not replace your responsibility to verify platform support, dimensions, mounting requirements, power requirements, firmware compatibility, and other technical details before purchase.

If you are unsure whether a wheel base, pedal set, shifter, cockpit, or accessory is compatible with your setup, you should contact us before ordering. Returns may be restricted for wrong purchases resulting from customer-side compatibility assumptions.

9. Intellectual Property
All content on the website, including text, graphics, branding, logos, product page layouts, images created by Hobby Culture, and site design elements, remains the property of Hobby Culture or its licensors unless otherwise stated. You may not copy, reproduce, distribute, reuse, or exploit any part of the website content without our prior written permission.

10. User Submissions and Reviews
If you submit reviews, comments, suggestions, photos, videos, or other materials to the website or connected social channels, you grant us permission to use, reproduce, publish, or display that content for marketing, service, or operational purposes, subject to applicable law and our Privacy Policy. We may remove content that is unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate.

11. Third-Party Services and Links
The website may contain links to third-party services, payment providers, courier systems, manufacturer resources, embedded content, or social media platforms. Your use of those services is subject to the third party’s own terms, privacy practices, and operational standards, and we are not responsible for the content or conduct of third-party websites.

12. Privacy and Personal Data
Personal information submitted through the website is handled in accordance with our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, disclose, and protect your personal data.

13. Limitation of Liability
To the fullest extent permitted by law, Hobby Culture is not liable for indirect, incidental, special, or consequential losses arising from the use of the website or the purchase, delay, incompatibility, misuse, or unavailability of products or services. We do not guarantee that the website will always be available, error-free, or uninterrupted.

Nothing in these Terms of Service excludes liability that cannot be excluded under applicable law. Where liability cannot be excluded but can be limited, our liability will be limited to the extent permitted by law.

14. Disclaimer
The website and its contents are provided on an "as is" and "as available" basis to the extent permitted by law. General product information, setup suggestions, and educational content are provided for convenience and should not be treated as professional engineering, safety, or legal advice.

15. Indemnity
You agree to indemnify and hold harmless Hobby Culture, its owners, employees, contractors, and affiliates from claims, losses, liabilities, damages, and expenses arising out of your breach of these Terms, misuse of the website, violation of law, or infringement of any third-party rights.

16. Termination
We may suspend or terminate your access to the website or cancel any order if we believe you have violated these Terms of Service, provided false information, engaged in fraudulent activity, or otherwise misused the website or our services. Any obligations and rights that should reasonably survive termination will continue to apply after termination.

17. Entire Agreement
These Terms of Service, together with our Privacy Policy and any other policies posted on the website, form the entire agreement between you and Hobby Culture regarding your use of the website and purchase of products, unless a separate written agreement states otherwise.

18. Changes to These Terms
We may update these Terms of Service at any time by posting the revised version on the website. The version posted on the website at the time you use the site or place an order will apply unless otherwise required by law.

19. Governing Law
These Terms of Service are governed by the laws of Singapore. Any dispute arising out of or in connection with the website, products, or these Terms of Service will be subject to the courts of Singapore, unless otherwise required by law.

20. Contact Information
Questions about these Terms of Service should be sent to the contact details published on the Hobby Culture website.